-
Scatter Gun Correction
Supervisor Paul Sanderson sent out three corrective emails in a week, to all sixteen employees on his shift. He sent one to everyone because he saw two employees leaving trash in the break room. The second was sent because he noticed one employee not following procedures on a task. The third email was sent because Paul…
-
Correcting An Employee–There Is A Right Way And A Wrong Way
Correcting an employee the wrong way: 1. Making it seem like a personal attack. “You have such a crummy attitude about everything you do.” “We’re not here to make you happy.” “You’re the only one who can’t get it right.” 2. Mocking or humiliating the employee: Standing by the door with a clock when they walk…
-
When “Criticize In Private” May Not Be The Best Tactic
Part Two of the series that evaluates the wisdom of applying “Praise in public, criticize in private” to supervisory activities. The first article about this topic compared praising in public and private. This article focuses on at least two vital times when criticizing–in the form of intervening and strongly correcting in front of others (not lengthy reprimanding…