Supervising A Challenging Employee: A Free PDF
Every supervisor and manager has worked with a challenging employee, because almost all employees are challenging in one way or another. Then, there are problem employees who go far past the term challenging, to infuriating, frustrating and even depressing.
The two-day class on Supervising Challenging Employees provides a step-by-step approach for supervisors and managers. I’m offering a free PDF file which can be opened with Adobe software, to provide some key information about how to guide both challenging and problematic employees toward a better work product and better behavior.
Contact me for your free copy. And, let me know if there are some methods you have used that seemed to be effective–or that were not, or if you have questions about a specific problem. You can use the comment section or send me an email if you prefer. Use the “Contact Me” tab at the top of the site.
Thank you for the free PDF! It was a lot more than I expected and I’ve already put it to use.
I have read everything you’ve written about challenging and problem employees and can see that a lot of the problems are because I have let things go too long. I’m working at that. It’s not easy for me because I hate to talk to anyone about anything negative, even my kids! Thanks for your help!
Comment by D.S. | January 19, 2008
Please send me the PDF. I have a problem and want to handle it the right way. Thank you. A.
Comment by A.A. | January 19, 2008
Hello Tina! I’ll be getting promoted next month and I think this will come in handy. Thank you for your help. J.
Comment by J.L. | January 19, 2008
Tina, thanks for the class and for the PDF. I’ve decided I was as much a problem as my employee. Appreciate the insights. M.
Comment by M.B. | February 8, 2008
I know I got the handout in class, but could I get this one too? You were awesome and I loved the photos! Cute chick!
Thanks! L.V.
Comment by L.V. | February 8, 2008
Dear Ms. Rowe, may I please get this PDF? I’m dealing with three problems right now and am at my wits end! I’ve enjoyed reading your website and also like the Workplace Doctors. Thank you for your consideration. G.R.G.
Comment by G.R.G. | February 19, 2008
Thank you for the PDF you sent on challenging employees. I’m writing to let you know that you were right and it’s been like an exorcism around here! I’m not sure how it will turn out, but at least I feel like I’m doing something. My boss commended me yesterday and said I had handled it right, so that was very good feeling!
I don’t want to fire this person, I just want him to act different and better. But everything you said would happen has happened, including having people who complained about him feeling sorry for him now. It was like putting a cattle prod to him when I told him he couldn’t turn his back in meetings anymore. He couldn’t believe his ears, I could tell! I really felt more empowered than I’ve felt in a long time, and I know I’m taking the right approach. It just took me awhile to do the analysis you talked about. Once I did, I was ashamed how I had let this fester.
Thanks for your help with all of it.
Comment by Suffering Supervisor | March 28, 2008
What if a supervisor IS the challenging employee? I’m dealing with that right now and have never had so many problems. I’m sending you an email about it and would appreciate the PDF if you think it would apply. Thanks in advance. B.K.
Comment by B.L.K. | July 8, 2008
May I please get this PDF and an aspirin? 🙂
Comment by Headache | September 2, 2008
Tina, I enjoyed your class on communications very much. This sounds like some information several other supervisors and I can use. I’ll really appreciate it. Thanks!
Comment by P.W. | September 4, 2008
Tina says:
Thanks to all of you for your comments and for requesting the file. I won’t add all of them here, to avoid a long line of comments, but I’ll send the file as soon as I get a request. I’ve also gotten many emails from supervisors and managers, and a few employees, who want to do work more effectively with employees–both challenging and problematic.
For those of you who may be wondering about “Suffering Supervisor”, who wrote to me in March: The employee she was working to improve has improved dramatically. He’ll never be happy and will always push things, but he no longer does the things that were so concerning and irritating. He’s trying to make a job change now, which would be good for the supervisor and everyone else.
If you have a long-term problem, expect to meet strong resistance when you request a change, no matter how nicely you word it. The employee who has seemed lethargic until now may go on a rampage! The employee who is often on a rampage may sneak around to create more problems. Be prepared in an appropriate way, while hoping for the best and communicating positively.
Keep the faith! T.R.
Comment by TLR | October 20, 2008